I should’ve read the reviews but I thought the description details “newly renovated” superseded the negative remarks. This hotel didn’t honor any of my “paid” extras that were offered on hotels.com. The transportation to the parks were horrible. They were late going and returning, and had the audacity to be rude when it was impossible for my party to load the bus. The driver packed the bus all the way up to the front door, way beyond the yellow lines and declared that he wasn’t coming back, but insisted that my party of 9 and two other couples cram in and find room on an already crowded bus! Our room didn’t have hot water the first day, the tub dripped until tightly turned (near stripping the knob) and the sink was clogged. They were also painting and banging on walls, renovating, on a Sunday! Will NOT return!!!