4/10 Fair
Jan 19, 2025
Dirty and a total let down.
Front desk was ok. We stayed on the second floor. Immediately after stepping off the elevator the entire floor smelled like urine. The room itself did not have a urine smell but was not pleasant either. It’s pretty clear bedding is NOT washed regularly. The comforter on the bed was very dirty and had makeup on it. Had clearly not been washed in quite a while. The sheets had hairs in them so I’m questioning if those were even changed. The shower curtain also has not been washed as it was covered it dirty hand prints on the one side where none of us had touched. The toilet seat was broken and the entire toilet was loose from the floor. Overall cleanliness of the room was lacking. We’ve stayed in this hotel other times and every time we come back it gets a little worse. After this stay, we will absolutely not be coming back.
Angela
Angela, 2-night family trip
Verified Hotels.com guest review