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Mercure City Zwolle Hotel

4.0 star property
Hotel with restaurant, near IJsselhallen Zwolle

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Photo gallery for Mercure City Zwolle Hotel

Breakfast, lunch and dinner served
Front of property - evening/night
Reception
Privilege, Superior Double Room, 1 Double Bed with Sofa bed | View from room
Breakfast, lunch and dinner served
In the heart of Zwolle, Mercure City Zwolle Hotel offers a tranquil retreat with breakfast at Restaurant de Hanze and drinks at the bar. Stroll through the garden or explore nearby Overijssels Ventrum Beeldende Kunsten and Museum De Fundatie. With in-room WiFi, express check-in, multilingual staff, bike rentals are available to make your stay effortless.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
The current price is NT$3,028
NT$3,717 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Superior Double Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, desk, iron/ironing board

Privilege, Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Smart TV
Separate bedroom
Sofa bed - double
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Lobby

Lumen Hotel Zwolle

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 475 reviews
The price is NT$5,838
NT$6,571 total
includes taxes & fees
Sep 6 - Sep 7
Lumen Hotel Zwolle
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About the neighborhood

Map
Hertsenbergweg 1, Zwolle, 8041 BA

What's nearby

  • Dinoland - 17 min walk - 1.5 km
  • IJsselhallen Zwolle - 2 min drive - 1.7 km
  • Grote Markt - 4 min drive - 2.4 km
  • Museum De Fundatie - 4 min drive - 3.0 km
  • Anningahof Sculpture Park - 6 min drive - 8.3 km

Getting around

  • Amsterdam Airport Schiphol (AMS) - 82 min drive
  • Zwolle Station - 7 min drive
  • Zwolle Stadshagen Station - 9 min drive
  • Wezep Station - 11 min drive

Restaurants

  • ‪Dinoland - ‬3 min drive
  • ‪Monster Sushi & Grill - ‬3 min drive
  • ‪Restaurant De Beren Zwolle - ‬3 min drive
  • ‪Silk - ‬4 min drive
  • ‪Pampus - ‬4 min drive

About this property

Mercure City Zwolle Hotel

Mercure City Zwolle Hotel is a great choice for a stay in Zwolle. For a bite to eat, guests can check out Restaurant de Hanze, which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge, a terrace, and a garden.

Languages

Dutch, English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 72 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 4.50 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Hiking/biking trails
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (4844 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 33
  • Handrails in stairways
  • Stairway handrail height (inches): 51
ROOM

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Restaurant de Hanze - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Service fee: EUR 3.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 4.50 per night
  • RV/bus/truck parking is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Also known as

Mercure Hotel Zwolle
Mercure Zwolle
Zwolle Mercure Hotel
Mercure City Zwolle
Mercure City Zwolle Hotel Hotel
Mercure City Zwolle Hotel Zwolle
Mercure City Zwolle Hotel Hotel Zwolle
HELP_OUTLINE

Frequently asked questions

Does Mercure City Zwolle Hotel offer free cancellation for a full refund?

Yes, Mercure City Zwolle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure City Zwolle Hotel?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure City Zwolle Hotel?

Yes. Self parking costs EUR 4.50 per night. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Mercure City Zwolle Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Mercure City Zwolle Hotel and nearby?

Have fun during the warmer months with activities such as hiking. Mercure City Zwolle Hotel also has a garden.

Are there restaurants at or near Mercure City Zwolle Hotel?

Yes, there's an onsite restaurant, Restaurant de Hanze.

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Mercure City Zwolle Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Breakfast
Towns
Service staff
Room

Reviews

10/10 Excellent

Clean, modern, quiet.
Funda, 1-night trip

8/10 Good

The hotel was just outside of the city. It is too far to walk so you will have to take the car to go into the centre. Rooms are not big.
Margaretha Theodora Maria, 2-night trip

10/10 Excellent

it's a nice hotel, but in a very remote place. I enjoyed it, but it's something to consider if you're not coming with a car.
Aleksander, 4-night trip

10/10 Excellent

Great setting. Great service.

6/10 Okay

I had a two night stay at the Mercure City Zwolle Hotel in August 2025. The surrounding exterior of the hotel is quite stunning, with green fields and gorgeous views. Inside, the hotel lobby is a bit dated, and the standard rooms are significantly smaller than a traditional size hotel room. The bathroom in my unit appeared to have been recently remodeled, but was quite small, and the shower head was not functioning properly due to a broken hand shower slide rail. An small interesting surprise was the pull chain light fixture in the bathroom straight out of the 1920's. Strange. My second night was difficult as the hotel had lost all water service, so there were no showers, toilets, or sinks available, and no coffee in the restaurant - as a result had to attend a business meeting without showering before I had to check out of the hotel. Hotel management said the water issue was out of their control, as the city had a water line break outside the property. Staff were very nice and attentive throughout my stay, with a positive attitude. I did visit the hotel restaurant for breakfast twice during my stay, and the food was basic and serviceable, with your basic English breakfast items on the self serve menu. Overall, it you are visiting Zwolle, the Mercure Hotel is one of those places that you stay at basically just for sleeping - it is not a resort style property when you can be comfortable hanging out, due to lack of amenities and very small rooms.
Brent, 2-night trip

8/10 Good

Good price. Clean room. Tiny room though. I guess thats the norm in Europe. Good breakfast. Not really close to town but quick cab or bike ride.
Justin, 1-night trip

2/10 Terrible

Smoke filled hotel room

Hotel smelt of smoke so badly you couldn’t breathe, so we had to check out and find alternative accommodation a few days before Christmas. The previous guests had even gone as far as covering the smoke alarm with a shower cap to ensure our smoking experience was ensured. Hotel were completely in denial, must be the only nose less room cleaner in Holland.
John, 1-night trip

6/10 Okay

Good location and value. Staff were not as friendly as expected. "Queen" bed was actually 2 single mattresses put together which made for tough sleeping
David, 1-night trip

6/10 Okay

Very basic, old hotel.

Simple hotel needs some redecoration very plain and old.stone walls in the room make it feel real poor and definiately not a nice hotelro. Bathroom has a douche cabine which is in poor state, lots of mold there.
Veronique, 1-night trip

8/10 Good

Ruhig gelegenes Hotel unweit von Zwolle, etwas in die Jahre gekommen. Parkplätze ausreichend vorhanden. Toll war der Verleih von E-Bikes!
Alexandra Anna, 2-night trip

10/10 Excellent

Julide, 1-night trip

10/10 Excellent

Ye Min Oo, 1-night trip

4/10 Poor

Mirwais, 1-night trip

8/10 Good

Geir Olav, 1-night trip

8/10 Good

Wir waren zufrieden mit dem Unterkunft!
Laura, 1-night trip

8/10 Good

Ruhige Lage und nähe an die Stadt!
Laura, 1-night trip

10/10 Excellent

Danny, 1-night trip

10/10 Excellent

Dongjun, 5-night trip

8/10 Good

goed

Martien, 1-night trip

8/10 Good

Margaretha, 1-night trip

8/10 Good

Kirsten, 1-night trip

10/10 Excellent

Jawwad, 1-night trip

10/10 Excellent

Nigel, 5-night trip

8/10 Good

Lisanne, 1-night trip

6/10 Okay

Sean, 1-night trip