Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090
What's nearby
Mexico City Arena - 5 min drive - 5.4 km
Mundo E Shopping Center - 6 min drive - 4.8 km
Plaza Satelite Shopping Center - 6 min drive - 5.6 km
Toreo Parque Central - 10 min drive - 11.2 km
Basilica of Our Lady of Guadalupe - 12 min drive - 12.4 km
Getting around
Benito Juarez International Airport (MEX) - 35 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 45 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58 min drive
Tlalnepantla de Baz Station - 4 min drive
San Rafael Station - 6 min drive
Mexico City Fortuna Station - 7 min drive
Restaurants
Tacos el Amigo - 10 min walk
Rock 2000 - 12 min walk
Barbacoa Alex - 13 min walk
Tacos de Carnitas "El Paisa - 7 min walk
Pasteleria Macram - 12 min walk
About this property
Hotel Santa Cruz
Hotel Santa Cruz puts you within a 10-minute drive of Mundo E Shopping Center and Plaza Satelite Shopping Center. For a bite to eat, guests can check out Comedor Los Tulipanes, which serves breakfast, lunch, and dinner. Also, Basilica of Our Lady of Guadalupe and Angel of Independence Monument are within a short drive.
Languages
Spanish
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
Restaurant
Bar/lounge
Working away
24-hour business center
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
42-inch LED TV
Premium digital channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Comedor Los Tulipanes - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz
Frequently asked questions
Does Hotel Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Cruz?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santa Cruz?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santa Cruz?
Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Santa Cruz?
Yes, there's an onsite restaurant, Comedor Los Tulipanes.
Hotel Santa Cruz Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.2/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 22, 2024
Good for a 1 night stay.
Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
More stuff low employees especially in the kitchen
fausto
fausto, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 25, 2023
Good
Harutyun
Verified Expedia guest review
4/10 Fair
Dec 4, 2022
Lorena
Verified Expedia guest review
2/10 Poor
Oct 31, 2022
Rosalynn
Rosalynn, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 23, 2024
Norma
Norma, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Nov 18, 2024
Muy ruidoso.
Habia mucho ruido de niños corriendo y gente hablando fuerte y gritando. Había estado antes en el hotel y en general bien, pero en esta ocasión muy incómodo tanto ruido.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 15, 2024
El persona de recepción es poco amable
Lizeth Eloisa
Lizeth Eloisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Buena atención
Buena atención
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 1, 2024
Realmente no dejan entrar al turista mal los gremios deben unirse para que esto no suceda
ROGERT
ROGERT, 5-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 18, 2024
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Aleksandre
Aleksandre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Aleksandre
Aleksandre, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 16, 2024
Hice mi reserva, la aplicación me cobró pero en el hotel tuve que volver a pagar pues mi reserva no estaba registrada
Alejandro
Alejandro, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 8, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Verified traveler
4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 26, 2024
Verified traveler
4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 16, 2024
Una opción a buen costo.
El personal es amable y con disponibilidad.
Habitación amplia y limpia, agradable para descansar.
Las instalaciones no estan lujosas, pero son funcionales.
Costos accesibles.
Verified traveler
4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 11, 2024
Pues la comida muy rica lo que no me gustó que hasta algo solo