Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
Elbbrücken Station - 29 min walk
Berliner Tor Station - 5 min walk
Hammerbrook S-Bahn - 9 min walk
Lohmuhlenstrasse U-Bahn - 12 min walk
Restaurants
Maya Kaffeerösterei - 10 min walk
HBB Bistro - 5 min walk
Jawa - 6 min walk
Superbude St. Georg - 5 min walk
Lunch HOUSE - 6 min walk
About this property
Novum Hotel Ambassador
At Novum Hotel Ambassador, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. Public transportation is just a short walk: Berliner Tor Station is 5 minutes and Hammerbrook S-Bahn is 9 minutes.
Languages
English, German
At a glance
Hotel size
119 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 12 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Scooter/moped rentals nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1973
Safe-deposit box at front desk
Piano
Fitness center
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 8.00 per person, per night
Optional extras
Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self parking costs EUR 12 per day
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ambassador Hamburg
Ambassador Quality Hotel Hamburg
Hamburg Ambassador
Hamburg Quality Hotel Ambassador
Quality Ambassador
Quality Ambassador Hamburg
Quality Hotel Ambassador Hamburg
Quality Hotel Hamburg Ambassador
Quality Hotel Ambassador
Quality Hotel Hamburg
Frequently asked questions
Does Novum Hotel Ambassador offer free cancellation for a full refund?
Yes, Novum Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novum Hotel Ambassador?
Yes, there's an outdoor pool.
Are pets allowed at Novum Hotel Ambassador?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novum Hotel Ambassador?
Yes. Self parking costs EUR 12 per day.
What are the check-in and check-out times at Novum Hotel Ambassador?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).
Is there an onsite casino at Novum Hotel Ambassador?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
What is there to do at Novum Hotel Ambassador and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Novum Hotel Ambassador?
Yes, there's an onsite restaurant.
What's the area around Novum Hotel Ambassador like?
Novum Hotel Ambassador is in Hamburg-Mitte, a short 5-minute walk from Berliner Tor Station and 19 minutes' walk from Hamburg Wholesale Market.
Novum Hotel Ambassador Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
Nov 22, 2022
Caleb
Caleb, 1-night trip
Verified Ebookers guest review
4/10 Fair
Nov 9, 2022
Güray
Güray, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2022
Kestutis
Kestutis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2022
Nihad
Nihad, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 27, 2022
Good value for money
Willem
Willem, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 1, 2022
Friendly staff, clean room, the furniture a little bit worn, the breakfast was very nice with many options, all in all I had a pleasant experience.
Monica
Monica, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 10, 2022
Good priced single room
A small single room wich was perfect for staying one night
Sikke
Sikke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2021
Nice place to stay in Hamburg
Good place, friendly service, the room was clean and comfy. Breakfast was good. I only stayed for one night so don't have more things to say.
A couple of improvements would be if there were more lights in the room. And people talking in corridors could be sometimes a bit loud.
ABHIJEET
ABHIJEET, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2021
Good business hotel
Ok business hotel. Location not very centric, need car. Room ok
Evert Johannes
Evert Johannes, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2021
2 might business trip to Hamburg
An efficient stay in an efficient hotel. Since I was on a business trip I did not spend much time in the hotel. Hotel was in a logistically good position with easy access. My only issues were with breakfast manager, who was rude. Corona regulations are strict, I get it, but not easy to understand a manager that does not speak english, and choses to be rude to guests.
Joel
Joel, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 11, 2021
Comfortable.
We are a family of four with a dog and our stay was good. This hotel was in a very busy part of town and about a 10 minute walk to public transportation. It made for a slightly noise background outside the window. The room and hotel was clean. Only wish was for outlets near the bed.
Sabrina
Sabrina, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
May 30, 2021
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 14, 2019
Disappointed
Did not stay due to a flight cancellation. Wrote to Hotel.com and hotel, the latter did not respond. Was not able to get get a refund due to policy. No grace shown at all. Disappointed.
Beverley
Beverley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2019
A good hotel
Excellent rooms and a very good breakfast. Reception staff are very helpful.
Adrian
Adrian, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 23, 2019
Good hotel choice if visiting local businesses but you need to be prepared for a taxi or Metro ride (or a longish walk) if seeking bars or restaurants.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 4, 2018
Good affordable stay
Quiet location, close to city center it has decent amenities. Swimming Pool, Sauna + Gym.
Chris
Chris, 3-night trip
Verified Expedia guest review
8/10 Very Good
Apr 19, 2018
Nice hotel with very friendly staff
This hotel was a stop over from our trip to Denmark. Overal nice hotel with a staff that cares to give you the best possible service.
The restaurant serves excellent cooked meals.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 3, 2018
Quality Hotel Ambassador Hamburg
Just a short walk to S-Bahn/U-Bahn. The pool is a bit small but the sauna is great.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 1, 2018
Warm hotel with very friendly staff
Although it was very cold outside, the room was nice and warm. Even the water in the pool was fine and going to the sauna was great. The room and bed were a bit small, but other than that I enjoyed my stay. I must say that all the staff were very friendly and welcoming.
Martha
Martha, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 21, 2017
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2017
Great stay for family!
This was a great stay! Slight problem at checkin.... (our room was only set for 2 pp instead of the requested 4)... but it was quickly remedied and the front desk manager gave me a drink comp as an apology. The restaurant and bar were both excellent for service and food.... and my kids particularly enjoyed the indoor pool and sauna area! There was even a small playroom with toys that was great for my youngest.
Sonja
Sonja, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 3, 2017
Nice, room too small
The lobby was nice and the restaurant also, it was an old hotel, the room was small and not so clean, the staff was very nice, we just stayed one night, so we were not able to see all the amenities
dani
dani, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 2, 2017
Great hotel
The room is clean and comfortable but there is nothing to do around the area.