Enjoy your visit to Bury St Edmunds with a stay at Dragonfly Hotel Bury St Edmunds. For a bite to eat, guests can check out The Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
76 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Facilities
1 building/tower
Garden
Picnic area
Banquet hall
Accessibility
Bathroom emergency pull cord
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
The Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 12 per person
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds
Frequently asked questions
Does Dragonfly Hotel Bury St Edmunds offer free cancellation for a full refund?
Yes, Dragonfly Hotel Bury St Edmunds does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dragonfly Hotel Bury St Edmunds?
Sorry, pets aren't allowed.
Is parking offered on site at Dragonfly Hotel Bury St Edmunds?
Yes, there's free self parking.
What are the check-in and check-out times at Dragonfly Hotel Bury St Edmunds?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Dragonfly Hotel Bury St Edmunds and nearby?
Dragonfly Hotel Bury St Edmunds has a picnic area and a garden.
Are there restaurants at or near Dragonfly Hotel Bury St Edmunds?
Yes, The Restaurant offers international cuisine.
What's the area around Dragonfly Hotel Bury St Edmunds like?
Dragonfly Hotel Bury St Edmunds is a short 14-minute walk from Abbey Gardens and 18 minutes' walk from St Edmundsbury Cathedral.
Dragonfly Hotel Bury St Edmunds Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 16, 2024
Good value
Second time we’ve stayed here. Very convenient hotel, tidy clean rooms and bathroom so no complaints.
Niall
Niall, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 12, 2024
Nigel
Nigel, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Okay but lacks class.
It’s a nice, clean hotel and good value. However the breakfast seemed expensive if you purchase on the day. The staff were friendly but lacked a bit of professionalism. Maybe just inexperienced. The eating area is a bit clinical and unappealing. The entrance is around the back, next to the car park and therefore hard to find. It could be a great hotel if the restaurant was more luxurious and the entrance signposted.
Martin
Martin, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2024
Mixed. No vegan options for breakfast.
Someone had stood outside my room smoking, ugh, and smelt in my room but i opened the window for a bit. Good night’s sleep, nice and warm.
Ruth
Ruth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
relaxing stay
Lee
Lee, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 27, 2024
Bury's Great
Just a two night stay to visit Bury's Xmas Markets, all good no problems and great breakfast!
JOHN
JOHN, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Mrs DA
Mrs DA, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 19, 2024
Business Trip
It was a satisfactory night stay with nothing outstanding
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 10, 2024
Poor stay
Room is dated with peeling paint cold room not heating
nathan
nathan, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 28, 2024
Darren
Darren, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 21, 2024
Overall, a comfortable stay.
Overall the stay was good, very comfortable bed, very little noise inside the hotel, could hear some road noise though, breakfast okay. Only downside this visit was an unpleasant drain smell from bathroom (not noticeable with door closed).
Sheena
Sheena, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 20, 2024
Overpriced rubbish
noisy rooms,A14 can be heard everywhere, weird noisy extraction fan on all the time even with the bathroom light OFF, rubbish buffet breakfast, (£100 a night!), cold water tap not working and could not be fixed at the weekend . . .
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 17, 2024
Pleasant stay
Although the hotel was undergoing building work to increase capacity there was no intrusion from mess or noise. The only downside was the noise from the A14 trunk road which runs close by, as due to unseasonal hot weather required the window needing wide opening for ventilation. Breakfast was ample with variety of choice.
Requires a tidy up of the car parking area as it would appear that the builders are using it as well and leaving a lot of rubbish behind.
Dave
Dave, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 10, 2024
Overpriced. Nice staff. Poor rooms & public areas.
Overpriced. Nice staff. Warm and quiet hotel. Very tired and characterless building. Public areas poor. Bathroom was good but bedroom very basic and uninviting. Convenient location for main road access.
Nicholas
Nicholas, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 3, 2024
The service of food was poor, not very organised and the restaurant staff hardly spoke a word.
christopher
christopher, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
It was OK
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 18, 2024
A overnight stay to visit Bury St Edmunds
We staid a night to visit Bury St Edmunds. It is convenient but about a 20 minute walk. The staff were friendly. However, we only had 3 pillows and asked for a fourth as they were fairly thin. We were told they would send one, but it never arrived. The breakfast was very basic, although cooked. There weren’t any side plates for toast and the table sticky. Some of this may have been as the hotel appeared to have low occupancy.
Trevor
Trevor, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
Comfortable stay
Very clean room, lovely comfortable bed, helpful staff. Hotel was quiet, some low-level background noise from nearby roads but got a good sleep. Corridors and public areas a bit worn but there is refurbishment ongoing. Good breakfast. Plenty of parking.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
Great stay!
Alanna Lorraine
Alanna Lorraine, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 28, 2024
Very pleasant staff, clean and comfortable.
Amanda
Amanda, 3-night trip
Verified Expedia guest review
6/10 Good
Aug 22, 2024
Not great
Had change rooms on arrival as severe riad noise. The second room had awful smells from the drain which i reported but no action
John
John, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Austin
Austin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2024
Excellent hotel, recommended!
This is a very pleasant hotel, nice rooms, good beds, and excellent service - Luke at the reception was especially kind and helpful. Recommended!
Joseph P
Joseph P, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jul 30, 2024
Comfortable beds, poor breakfast
The room was nice and the bed was comfortable. The main downside we had was the breakfast when we went down there wasn't much of a selection and what they did have was cold or had been out for a while. Overall the room is worth the price but the breakfast isn't.