69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
What's nearby
Jinji Lake - 10 min walk
Suzhou International Expo Center - 2 min drive
Gate to the East - 7 min drive
Suzhou Museum - 12 min drive
Humble Administrator's Garden - 12 min drive
Getting around
Wuxi (WUX-Shuofang) - 53 min drive
Suzhou Railway Station - 24 min drive
Yixing High-Speed Railway Station - 27 min drive
Suzhou North Station - 31 min drive
Xinghu Jie Station - 16 min walk
Hualian Station - 19 min walk
Suzhou Olympic Sports Center Station - 27 min walk
Airport shuttle (surcharge)
Restaurants
肯德基 - 8 min walk
江边城外烤全鱼 - 10 min walk
新梅华四季厨房 - 5 min walk
建屋国际酒店西餐厅 - 5 min walk
新梅华.四季厨房 - 5 min walk
About this property
Park Hyatt Suzhou
Enjoy your visit to Suzhou with a stay at Park Hyatt Suzhou. Guests can indulge in body scrubs at the spa, and international cuisine is served at Living Room, which is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
178 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business center
4 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Pool loungers
Facilities
Built in 2019
Safe-deposit box at front desk
Garden
Fitness center
An indoor pool
Full-service spa
Steam room
Banquet hall
Accessibility
Elevator
Visual alarms in hallways
Room amenities
Be entertained
MP3 docking station
65-inch LED TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.
Dining
Living Room - This coffee shop specializes in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Apartment 208 - This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
Airport shuttle service is offered for an extra charge of CNY 1300 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou
Frequently asked questions
Does Park Hyatt Suzhou offer free cancellation for a full refund?
Yes, Park Hyatt Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Hyatt Suzhou?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Park Hyatt Suzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Park Hyatt Suzhou?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Park Hyatt Suzhou?
Yes, an airport shuttle is available. The charge is CNY 1300 per vehicle one-way.
What are the check-in and check-out times at Park Hyatt Suzhou?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Park Hyatt Suzhou and nearby?
Park Hyatt Suzhou has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Park Hyatt Suzhou?
Yes, Living Room offers international cuisine.
What's the area around Park Hyatt Suzhou like?
Park Hyatt Suzhou is a short 10-minute walk from Jinji Lake and 12 minutes' walk from Suzhou Ferris Wheel.
Park Hyatt Suzhou Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
8.6/10
Staff & service
6.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
May 30, 2024
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Wei
Wei, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 22, 2020
Meihua
Meihua, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 15, 2024
like the gardening a lot... remind me of the Park Hyatt Kyoto