Enjoyed it, though the services were not as expected.
Festus
Festus,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月9日
We stay in a suite here every time we are in NY. Only complaint this year was we were adjacent to freight elevator or supply closet. VERY noisy!
Carol
Carol,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月8日
Tom
Tom,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Salvatore
Salvatore,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月18日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月17日
Tom
Tom,6 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月17日
Lauren
Lauren,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
Britney
Britney,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Jorge
Jorge,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Steven J
Steven J,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Worth the stay
This was our second visit to this Sofitel. It is an attractive hotel with a spacious bedroom, closet and bathroom. The bathroom mirror is well lit and there’s a separate shower and bathtub. The staff are all very friendly and helpful. We enjoyed breakfast in their Gaby restaurant.
Frances
Frances,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月29日
A good week
The hotel is very nice. Service was excellent, the Executive Suite was comfortable. The rooms were very quite at night.
Edward
Edward,7 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月26日
Poor service, poor cleanliness, dated
Room cleanliness poor, there were sweets on the floor from the last guest that were never cleaned in our entire stay, sheets were not changed despite being requested, stains on the floor and poor wiring. Not a 4 star hotel as it stands, and we like Sofitel hotels
Saurabh
Saurabh,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Anja
Anja,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
My wife and I had a great time. Very respectful and helpful.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月11日
Sofitel So Nice
Very good experience other than no wake up call on the morning of departure as was scheduled and the weather in NYC was dreadful, in the teens and 20s with 40mph winds all three days.
PHILIP
PHILIP,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Kathy
Kathy,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
my only criticism was no coffee/tea maker in our room.
Sarah
Sarah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Worth every penny!!!
Service was exceptional. Staff was incredible. Room size was beyond acceptable. Not one negative comment can be made of the staff and this property.
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月26日
The hotel is tired and needs repairs
Barbara G
Barbara G,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月25日
Can find better for the price
Check in was easy and staff was very friendly. Felt price was extremely high for all the more the room had to offer. There was no fridge or microwave. The room was pretty bare bones. The room was fairly clean but overall condition of the hotel itself could have been much better. Many areas where molding, trim, carpet, and wallpaper was chipping/peeling/lifting up
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月24日
Good Location
A reasonably good place to stay, I had to move rooms due to the shower not working properly and noisy guests in the adjacent room. The hotel handled the move well. Nicely situated for shopping and theatre district.