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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Mountain hotel in Queenstown with restaurant and bar/lounge

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Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

Welcome to Impressions, where a grand lobby awaits with a high ceiling, polished tile floor, and comfortable seating.
Enjoy breathtaking views of snow-capped mountains from the balcony with a round table and two chairs.
Relax in a comfortable room with a scenic view of the lake and mountains.
Relax on the balcony with a panoramic view of snow-capped mountains, or unwind in the room with a large sliding glass door and comfortable seating.
Enjoy a meal with a mountain view in this stylish dining area, featuring a wooden table and comfortable seating.
In the heart of Queenstown City Centre, Copthorne Hotel and Resort Queenstown Lakefront offers a serene retreat. Enjoy breakfast or dinner at Impressions Restaurant, unwind in the spa tub, or explore the nearby area with luggage storage available. With a business center and multilingual staff on hand to help you plan your day.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Hot tub
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is NT$4,467
NT$5,137 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Double Beds, Lake View

Two single beds with patterned pillows and a desk with a chair offer a comfortable retreat with a scenic view.

Superior Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Relax in a serene space with a large bed, dark wood headboard, and a scenic lake view.

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Cozy retreat with a comfortable bed, desk, and TV, perfect for relaxation.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Relax in a spacious room with a large bed, wooden nightstand, and a window offering a scenic view of the surrounding mountains and palm trees.

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(13 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Lake View

Relax in this serene hotel room with a large bed, flat-screen TV, and scenic views of the lake and mountains.

Superior Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(19 reviews)

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Breakfast served, local cuisine

Copthorne Hotel & Apartments Queenstown Lakeview

  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
8.2 out of 10, Very Good, 1,002 reviews
The price is NT$4,544
NT$5,226 total
includes taxes & fees
Aug 11 - Aug 12
Copthorne Hotel & Apartments Queenstown Lakeview
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About the neighborhood

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪Kfc - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront is a great choice for a stay in Queenstown. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the hot tub makes for a relaxing end to the day. Other highlights at this eco-certified hotel include a bar/lounge, a terrace, and a garden. The helpful staff and location get great marks from fellow travelers.

Languages

Chinese (Mandarin), English

More about this property

VISIBILITY

At a glance

Hotel size

    • 187 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (4-device limit)

Parking

    • Covered onsite self parking (NZD 15 per day)
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Skydiving nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bicycle parking
  • Hot tub
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Dining

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per day

Parking

  • Covered self parking costs NZD 15 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Copthorne Hotel Lakefront Resort Queenstown
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Copthorne Resort Queenstown
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Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown
HELP_OUTLINE

Frequently asked questions

Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?

Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?

Yes. Self parking costs NZD 15 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?

You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Copthorne Hotel and Resort Queenstown Lakefront?

No, this hotel doesn't have a casino, but Skycity Queenstown Casino (9-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.

What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?

Have fun with activities like fishing, hiking, and horseback riding, and practice your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.

Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?

Yes, Impressions Restaurant offers local cuisine.

What's the area around Copthorne Hotel and Resort Queenstown Lakefront like?

Copthorne Hotel and Resort Queenstown Lakefront is in Queenstown City Centre, a short 8-minute drive from Queenstown Intl. Airport (ZQN) and 3 minutes' walk from Queenstown Gardens. Travelers say the area is walkable and ideal for skiing.

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Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Location
Towns
Lake
Walking
Restaurant
Bathroom
Bed

What guests liked

  • Breakfast was great with a wide selection and delicious food options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Management and staff were very helpful and accomodating. Convenient location, walking distance to town. Stayed in a couple of different rooms during my stay, all were good. Recommend the newer upgrade rooms, very quiet with heated bathroom floors, bigger rooms
Renee, 1-night trip

10/10 Excellent

Once again this is my third stay here and it’s all about location and view. This time got the suite with balcony and that’s a game changer, taking in the amazing view through a window is nice but sitting outside taking in the cool clean air is worth the extra money. I still believe the whole place is in need of some serious updating but is very clean and staff amazing. Food options still not great. But would be happy to stay here again
Stephen Grayham, 4-night trip

10/10 Excellent

Beautiful area! Walking distance to downtown and all the amenities
Thomas, 3-night trip

10/10 Excellent

Loved the staff, helpful as due to the size of hotel we had to get directions a couple of times from the lobby to our room in another block/ wing of the hotel. Staff provided a map and other and staff were helpful when asked. The view from our room was gorgeous of the mountains. There is path through a local park which is close by that you can take to the center of Queenstown with restaurants and stores. Ate a couple of times at on site restaurant and service and food was good.
Dawn, 3-night trip

6/10 Okay

It's almost near everything and walkable some of the attractions.
Maria, 4-night trip

10/10 Excellent

The room was quiet and clean and had everything we needed. We enjoyed the restaurant and bar. The location was perfect as we could walk to shops and restaurants.
Deb, 1-night trip

10/10 Excellent

Loved our time there and wouldn’t hesitate to return
Stuart, 2-night trip

10/10 Excellent

Enjoyed my stay at Copthorne.Highly recommended 💯
Maria, 5-night trip

10/10 Excellent

Would highly recommend the Junior Suite
Niki, 2-night trip

4/10 Poor

The shower curtain kept sticking on your body whilst taking shower - very unhygenic. The sink was getting blocked When I called Room Service for cutlery and a couple of dinner plates, I was told that there would be charge of $5. Never heard that before. The reception was left in the hands of a trainee, which is not fair. There should be a permanent staff monitoring and assisting the trainee. Overall uphappy
Deepak, 1-night trip

4/10 Poor

Hotel is very outdated. It was like a maze trying to find the room and it was no where near the car park. There was also stairs only to get to the level we were on which was not good with suitcases. The shower burnt us a number of times as it would just suddenly change to boiling temperature on its own. Our room also was next to an exit door and the road which didn’t leave it feeling very secure or private. I have been to Queenstown a few times now and would definitely look for other accommodation.
Luke, 6-night trip

8/10 Good

Thought paying for parking was over the top
Richard, 3-night trip

10/10 Excellent

Good location, clean and cozy place.
KA WAN, 2-night trip

10/10 Excellent

Staff was very helpful and place was great for walking down to main street
Robert, 2-night trip

4/10 Poor

Unfortunately the hotel is tired and one of our rooms had a fridge making noises all night so person did not get much sleep! Housekeeping knocked on her door at 915 am, checked out was 10am!
Anne-Marie, 1-night trip

10/10 Excellent

They were very accommodating as we had to stay an extra night because of lost luggage from plane. Very nice people. Highly recommend! Room clean and comfortable beds.
RACHEL, 2-night trip

8/10 Good

Overall all was good. Did not like the $15 parking fee nightly. Fortunately found a park on street. Needs totally refurbishment but bed was very comfortable and it was toasty warm. Wonderful meals also.
Michelle, 1-night trip

10/10 Excellent

Excellent Hospitality.. Very Professional and Friendly Staff, Delicious and Gorgeous BF. Highly Recommended for Family Stay..
Salman, 2-night trip

10/10 Excellent

Good hotel
Ting Tuan, 3-night trip

10/10 Excellent

This lovely property was very convenient to Queenstown, had beautiful views, and staff were friendly and helpful. We particularly enjoyed an open balcony space on the lounge floor where we could have a drink and sit with friends. All around, an excellent choice for us.
Barbara, 1-night trip

8/10 Good

Somewhat older, but well-kept. Great location, easy walk to shops and restaurants.
James, 3-night trip

10/10 Excellent

Stunning views and great location!
Craig, 2-night trip

10/10 Excellent

Convenient to town and lovely service at front desk.
Andrew, 1-night trip

10/10 Excellent

Aa
Peter, 2-night trip

10/10 Excellent

Beautiful views of the lake and mountains. Close to Town. Walkable to everything in town. The room was quaint and cozy. The resort is older than some of the newer resorts nicely maintained. The lobby and restaurant has great views. No elevator available to some of the rooms so you will need to carry your luggage. They do have porters to assist. I would recommend this hotel and would return.
Josie, 2-night trip