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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

4.5 star property
Luxury hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Traditional chalet with a balcony and steeply pitched roof.
Relax by the rectangular pool surrounded by lounge chairs and tables.
Relax in a serene space with a hanging chair, large window, and bar area.
Experience the charm of SCHLOSS ZERMATT, a traditional European hotel with a welcoming entrance and outdoor seating area.
Cozy living room with a stone fireplace, comfortable seating area, and dining space.
Nestled in the heart of Zermatt, SCHLOSS Zermatt - Active & CBD Spa Hotel offers a tranquil retreat with a free breakfast buffet, an inviting garden, and rejuvenating spa treatments. Unwind in the indoor pool or challenge friends to billiards.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities

Main amenities (12)

  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • In-room childcare
  • Terrace
  • Garden
  • Arcade/game room
  • Lobby fireplace

Feel at home (6)

  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Espresso maker
  • Minibar
The current price is NT$9,797
NT$10,464 total
includes taxes & fees
Sep 2 - Sep 3

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite

Relax in a stylish space with a large flat-screen TV, comfortable bed, and a cozy reading nook.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Surrounded by majestic mountains, this charming village offers breathtaking views and serene natural surroundings.

Penthouse

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for View Junior Suite

Situated in a mountainous region, this traditional alpine-style building offers a serene environment with lush greenery and a scenic backdrop.

View Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The High

Relax in this stylish room with a large bed, seating area, and balcony offering views of the surrounding buildings.

The High

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Traditional chalet with a balcony and steeply pitched roof.

Cottage

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Trundle Bed

View all photos for Friends & Family View Suite

Experience the perfect blend of modern and classic design in this mountain retreat, offering breathtaking views of a snow-capped peak.

Friends & Family View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Friends & Family Ground Floor

Relax in a stylish space with a large bed, comfortable sofa, and flat-screen TV.

Friends & Family Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for View Double Room +

Relax in a stylish space with a large bed, armchair, and coffee table.

View Double Room +

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite Ground Floor

Relax in a stylish room with a neatly made bed, a side table, and a mirror.

Luxury Suite Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Friends & Family Suite +

Relax in this inviting living area with a comfortable sofa and dining table.

Friends & Family Suite +

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for View Apartment

Relax in a stylish room with a large bed, round light fixture, and a small table for a refreshing beverage.

View Apartment

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for View Double Room

Relax in a stylish room with a neatly made bed, round mirror, and bedside table.

View Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Cozy living room with a fireplace, large window, and comfortable sofa.

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Dining table
Flat-screen TV
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

Relax in a stylish room with a large bed, bedside tables, and framed artwork.

Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room +

Relax in this serene bedroom with a large bed, exposed beams, and a functional workspace.

Double Room +

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Ground Floor

Relax in a spacious room with a large bed, round mirror, and a bedside table with a lamp.

Double Room Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is NT$9,968
NT$10,642 total
includes taxes & fees
Aug 20 - Aug 21
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About the neighborhood

Map
Bahnhofplatz 18, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km

Getting around

  • Sion (SIR) - 106 min drive
  • Zermatt Gornergratbahn Station - 1 min walk
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Station - 2 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬2 min walk
  • ‪Fuchs - ‬4 min walk

About this property

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

Languages

English, French, German

At a glance

DONE

Hotel size

    • 4 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 11:00 PM
    • The check-in location differs from the property location; go to: [Schlosshotel my Lifestyle, Bahnhofplatz 18]
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Helicopter/airplane tours
  • Pool table
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 70-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 150.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

SchlossHouse
SCHLOSS Zermatt Active CBD Spa Hotel
SchlossHouse Zermatt – Wellbeing Rooms Suites
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt

Frequently asked questions

Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel offer free cancellation for a full refund?

Yes, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, there's an indoor pool.

Are pets allowed at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.

Is parking offered on site at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Sorry, there's no onsite parking at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel.

What are the check-in and check-out times at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in is available.

What is there to do at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel?

Yes, there's an onsite restaurant.

What's the area around SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel like?

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel is a short 1-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt–Sunnegga Funicular.

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SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Train station
Breakfast

What guests liked

  • The spa at this property is highly praised for its excellent services, including massages, and is considered a top-notch experience. (18 reviews)
  • Breakfast was consistently described as delicious, with a great variety of options and fresh choices. (13 reviews)
  • The property has a well-equipped and modern gym and offers free classes. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Super convenient location, very friendly and helpful staff.
Zhuyun, 2-night trip

10/10 Excellent

Everything about this property is absolutely prefect! The entire staff is out of this world, so friendly and helpful, breakfast is delicious, hope to be able to return one day!
Kathleen, 2-night trip

10/10 Excellent

Very nice property and staff
Ashesh, 1-night trip

10/10 Excellent

The personnel of the property was so nice, and it was the best buffet breakfast in all of the other hotels we had stayed in Switzerland. The room was so clean.
Gabriel de al, 2-night trip

10/10 Excellent

Perfect area- food-stay was wondeful
nathalie, 1-night trip

10/10 Excellent

Excellent staff, just next door to Zermatt and Gornergrat train stations and the city center
AMIT, 1-night trip

10/10 Excellent

Lovely staff & friendly efficient service. Spa is top notch & the best I have experienced. Every person is so accommodating & kind. We are hoping to return soon!
Amy, 3-night trip

10/10 Excellent

This spa is a real gem, conveniently located just a stone’s throw away from the train station that leads to the Gornergrat. From our room, we had an incredible view of the Matterhorn, a truly spectacular sight.
Linda, 2-night trip

10/10 Excellent

Nicest hotel that we stayed during our Switzerland trip. Excellent facility and super courteous staff. While it lacked views of the Matterhorn, the two minute walk to the train station was very convenient. Definitely would recommend this hotel.
Cory, 2-night trip

10/10 Excellent

Second time staying here, it’s really close to the station, has a great pool, gym and spa area and rooms are really comfortable
Lorna, 1-night trip

10/10 Excellent

We really enjoyed our stay at Schloss. The view from our balcony was stunning, it’s about a 2 minute walk from the train station and many stores/restaurants near by. Staff was very welcoming and professional. The hotel has great amenities and very clean.
Sonia, 1-night trip

10/10 Excellent

You must stay at this hotel. Really close to train station, plenty of shopping stores, and amazing vuews all around. Staff was super friendly and made you feel very welcomed. 10/10 I do recommend!!
YARIS, 1-night trip

10/10 Excellent

Great location, spa, pool and service. Rooms are nice, but Zermatt does not do AC. They did provide a Dyson fan, but it was so loud that it was not usable. The outside air temp.is perfect so no AC needed.
Colin, 2-night trip

10/10 Excellent

From the lady that welcomed us and helped us get settled. To the very nice gentleman who worked with us to ship a package, this is by far the most professional Hotel we have stayed at on this 5 week holiday!
John, 1-night trip

10/10 Excellent

Fantastic Hotel, close to the train station. Clean, friendly staff and the best Spa!
Claire, 3-night trip

10/10 Excellent

Location, service , modern and clean facilities
Douglas, 3-night trip

10/10 Excellent

This is a great property to stay at. The staff was very helpful and friendly. The breakfast was awesome, excellent location. We couldn't have asked for a better stay.
Aisling, 4-night trip

10/10 Excellent

This hotel is super convenient to the train station(s), but it is either sound proof or the trains are quiet because we didn’t hear anything. The spa is great for relaxing. Staff were friendly and outgoing. Breakfast was great. We really enjoyed everything!
Matt and Juanita, 2-night trip

10/10 Excellent

First class property and service
Anthony, 1-night trip

10/10 Excellent

The view at the restaurant was good if you know where to sit. Was lost when first arrived because I missed the entrance. Once you know the way it's really a short distance next to the train station. On and off you can hear guests slamming to close the door, which shouldn't be the case.
Low, 2-night trip

10/10 Excellent

Excellent option for Zermatt
mahnaz, 3-night trip

10/10 Excellent

Excellent stay, Chris at reception delivers outstanding service
Clamor, 1-night trip

10/10 Excellent

Awesome stay!

Our stay was magnificent! Very close to downtown and the staff is very friendly and helpful!
Tammy, 2-night trip

10/10 Excellent

Amazing stay

Amazing hotel with great reception from Chris. Outstanding Front Desk Service. Clean & spacious room. Location is near to train station and town center. 5 mins walk to train station and city center. A must stay hotel in Zermatt !
Jean, 1-night trip

10/10 Excellent

We had an amazing stay at Schloss! The cozy property, great location, and relaxing spa made it special. Our room was lovely, and the staff’s outstanding hospitality truly set this hotel apart. From check-in to check-out, every detail was thoughtfully handled, making our experience even more enjoyable.
Vinicius, 1-night trip