Francisco I. Madero 232, Centro, Chapala, JAL, 45900
What's nearby
Chapala Malecon - 3 min walk
Laguna Shopping Centre - 5 min drive
Ajijic Malecón - 8 min drive
Sierra De San Juan Cosala - 9 min drive
Monte Coxala Spa - 15 min drive
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive
Restaurants
Beer Garden - 2 min walk
El Fogón del Mezquite - 1 min walk
Tacos Chuy - 2 min walk
Casa Barragan Restaurant Bar - 6 min walk
Taqueria Arandas - 2 min walk
About this property
Plaza Chapala Hotel
Plaza Chapala Hotel offers a great location, putting you within just a 10-minute walk of Lake Chapala. Free perks include WiFi and full breakfast daily between 8:00 AM and 11:00 AM.
Languages
English, Spanish
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in rooms
Parking
Onsite parking limited (max 5 spaces per unit)
Free offsite parking within 492 ft; reservations required
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–11:00 AM
Restaurant
Coffee shop
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Romance packages
Facilities
Garden
Accessibility
Handrails in hallways
Handrails in stairways
Grab bar in bathtub
Accessible bathtub
Upper floors accessible by stairs only
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Netflix
Streaming services
Home comfort
Heating (climate-controlled) and air conditioning
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Fees & policies
Children & extra beds
Rollaway beds are available for MXN 500.0 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala
Frequently asked questions
Does Plaza Chapala Hotel offer free cancellation for a full refund?
Yes, Plaza Chapala Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Plaza Chapala Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Plaza Chapala Hotel?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Plaza Chapala Hotel?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Plaza Chapala Hotel and nearby?
Plaza Chapala Hotel has a garden.
Are there restaurants at or near Plaza Chapala Hotel?
Yes, there's an onsite restaurant.
What's the area around Plaza Chapala Hotel like?
Plaza Chapala Hotel is a short 8-minute walk from Lake Chapala and 3 minutes' walk from Chapala Malecon.
Plaza Chapala Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 11, 2024
Beautiful place, everything you need right outside.
Staff was super friendly, definitely recommended.
Will stay there again.
Juan
Juan, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Hidden Gem in Downtown Chapala
From Dahia, Erica the Assistant & Housekeeping, Vero to meeting GM Ivan, I love this place. Accommodations & amenities were well done!
I enjoyed eating complimentary basic breakfast outdoors on the terrace garden patio & discovered the hidden Buddha set back in the garden. How beautiful and amazing!
Mary
Mary, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Small friendly hotel
Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Anne
Anne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Maria Yolanda
Maria Yolanda, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Is very nice
Jose
Jose, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 20, 2024
Very hard bed. I just couldn't sleep well.
Chelsea
Chelsea, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 2, 2024
Everything was excellent except for the AC in the room. It wasn’t efficient for the size of the room and it didn’t stay cool especially at night.
Alma
Alma, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jul 30, 2024
Excellent hotel but did not have hot water.
Javier
Javier, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
It was a clean comfortable hotel. Great manager and staff.
beth
beth, 6-night romance trip
Verified Expedia guest review
6/10 Good
Jun 16, 2024
There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.
Emmanuel
Emmanuel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
Beautiful garden.
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2024
Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it
Vivian
Vivian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2024
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 12, 2024
Rick
Rick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 17, 2024
Todo estaba muy Bien y Todo muy Bien arreglado aparte de dos cosas que podrian ser importante.....la cama en nuestro cuarto era super duro...y El estacionamiento es UN buen Camino que a veces tienes que hacer 2 veces para conseguir Los llaves....
Bono: cada cuarto tiene su propio internet
Elizabeth
Elizabeth, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 11, 2024
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 8, 2024
Joseph
Joseph, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 6, 2024
Great location
Great room
Sebastien
Sebastien, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 30, 2024
An authentic Mexico experience
We loved the garden and the room was quite a comfortable size. We enjoyed the free breakfast, with several choices from the menu (which often included slices of avocados from the tree in the garden!
You will be only steps away from San Francisco church, Chapala Lake, restaurants, and bars.
But you should be aware there are many, many steps to just to get to the check-in area, and more to get to your room. The front of the hotel faces the main street and the plaza / mercado, both providing a lot of noise, especially on Sunday evenings. Specify a room near the garden for a quieter experience.
Dana
Dana, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2024
Gran sorpresa nos llevamos con el hotel
Felicidades
Luciano
Luciano, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2024
This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave.
The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever.
If you visit the lake and fail to stay here, you messed up.
Now I go back to Wisconsin crying.
John
John, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2024
Great service! I would come back!
Hector
Hector, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2023
Reginald
Reginald, 1-night trip
Verified Expedia guest review
4/10 Fair
Dec 7, 2023
Peter
Peter, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2023
Mexican decor. Beautiful garden. Peaceful environment. Friendly staff, including cook, waitress, cleaning and manager. Highly recommend.