Benito Juarez Municipal Building - 14 min walk - 1.2 km
Plaza Las Americas - 3 min drive - 2.9 km
Puerto Cancun Marina Town Center - 5 min drive - 3.6 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
Pescaditos - 3 min walk
Comida Mexicana, Mariscos y Más - 5 min walk
Carl's Jr. - 5 min walk
Bao Vegan - 5 min walk
100% Natural - 5 min walk
About this property
Arco Maya
Arco Maya puts you just a 5-minute drive from Plaza 28 and Plaza Las Americas. Guests will have free perks like WiFi and self parking. Also, Puerto Cancun Marina Town Center and Cancun Mall are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Terrace
Swimming pool
Arcade/game room
Outdoor furniture
Room amenities
Be entertained
21-inch TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Restaurant dining guide
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
There is limited hot water on site.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Arco Maya
Arco Maya Cancun
Capital O Arco Maya
Arco Maya Guesthouse
Hostal Arco Maya Hostel
Arco Maya Guesthouse Cancun
Frequently asked questions
Does Arco Maya offer free cancellation for a full refund?
Yes, Arco Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Arco Maya?
Yes, there's a pool.
Are pets allowed at Arco Maya?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Arco Maya?
Yes, there's free self parking.
What are the check-in and check-out times at Arco Maya?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Arco Maya?
No, this hostel doesn't have a casino, but PlayCity Casino (15-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
What is there to do at Arco Maya and nearby?
Arco Maya has an arcade.
What's the area around Arco Maya like?
Arco Maya is a short 8-minute walk from Plaza 28 and 8 minutes' walk from Las Palapas Park.
Arco Maya Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
7.2/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
Reviews
8/10 Very Good
Mar 4, 2020
The hotel was very inexpensive. It was located in the city, not the glitzy hotel strip near the beach.
Martin
Martin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2020
The staff at the front desk really helped me out by arranging a taxi in the middle of the night for me to make my flight.
Verified traveler
1-night family trip
Verified Orbitz guest review
2/10 Poor
Dec 6, 2020
Me cambiaron de hotel
Nos cambiaron de hotel a Hotel Farallón In, instalaciones pésimas, muy pequeño, no tienen protocolos de salubridad no me gusto para nada no estancia ahí
Maohnri
Maohnri, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 7, 2020
No tuve estadía el hotel desde hace meses está cerr
Ma. Yolanda
Ma. Yolanda, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 14, 2020
Great location. Close to the ADO Terminal. Nice room with balcony. Bed was really hard with metal springs. Could be more comfortable. Very small bathroom. Good for one night if you do not plan to stay long in Cancun.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 9, 2020
El lugar me pareció bien en general,solo hubo un detalle,al dejar mis llaves de la habitación para el aseo,regresé en la noche y el servicio se las llevó a su casa particular,lo cual tuvimos que esperar a que regresaran las llaves y nosotros estábamos muy cansados.