Torricelli dal 1963 Ristorante Bar Pizzeria - 5 min drive
La rumba bar - 9 min drive
I Pini osteria Braceria e Area Sosta camper - 6 min drive
About this property
Grand Hotel Serre
Enjoy your visit to Rapolano Terme with a stay at Grand Hotel Serre. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
Languages
English, Italian, Spanish
At a glance
Hotel size
23 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite carport and garage
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
24-hour business center
2 meeting rooms
Services
Front desk (limited hours)
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per day
Guests must contact this property in advance to reserve cribs/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Grand Hotel Serre Hotel
Grand Hotel Serre Rapolano Terme
Grand Hotel Serre Hotel Rapolano Terme
Frequently asked questions
Does Grand Hotel Serre offer free cancellation for a full refund?
Yes, Grand Hotel Serre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel Serre?
Yes, pets stay free.
Is parking offered on site at Grand Hotel Serre?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Hotel Serre?
Check-in start time: noon; Check-in end time: midnight. Check-out time is 10:30 AM.
Are there restaurants at or near Grand Hotel Serre?
Yes, there's an onsite restaurant.
What's the area around Grand Hotel Serre like?
Grand Hotel Serre is located a short 16-minute walk from Museo dell'Antica Grancia e dell'Olio.
Grand Hotel Serre Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
May 31, 2022
SO friendly and hospitable. Lovely breakfast and recommend the restaurant, too!
Rory
Rory, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 14, 2021
Grand hotel Serre
Excellent for a quick visit
Friendly staff great service and the restaurant is on site limited menu but good food
Only downside is that it needs some t l c and the abandoned pool to be reinstated
Giovanni
Giovanni, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2021
Place was very welcoming, will definitely come back
Verified traveler
1-night family trip
Verified Travelocity guest review
6/10 Good
Aug 20, 2020
Nice and cozy.
The place is amazing, needing a makeover though. The room was big and comfortable. A family runs this place, it has some issues. Nothing serious, but annoying.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2019
Buona la struttura ed il servizio. Da segnalare l'ottimo ristorante. Il Sig. Carlo é sempre molto attento e professionale sia al ristorante che nel servizio colazione. Esperienza da ripetere.
Enrico
Enrico, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2023
Ottimo albergo e ristorante
Ottimo Albergo, proprietari molto accoglienti e professionali. Ristorante adiacente all'albergo veramente eccezionale e a prezzi contenuti per una qualità eccellente dei cibi.
luca
luca, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2023
Simone
Simone, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 8, 2023
Sauro
Sauro, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 8, 2023
FRANCO
FRANCO, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 7, 2022
amplio pero muy desactualizado se ve viejo y un poco deteriorado
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 25, 2022
Nathalie
Nathalie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 11, 2022
Personale molto accogliente, struttura pulitissima seppur datata, camere molto grandi, pulizia impeccabile. Ambienti molto ampi. Comoda per i termalisti.
Valeria Francesca
Valeria Francesca, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Sep 10, 2022
...
Gabriele
Gabriele, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 20, 2022
Domenico
Domenico, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2022
Ottimo rapporto qualità prezzo e personale ottimo.
Locale molto confortevole e tranquillo. Il personale è eccellente e molto cordiale. La struttura non è modernissima ma in compenso il rapporto qualità prezzo è ottimo. Ci ritornerei ad occhi chiusi. Stavo in viaggio con la famiglia e mi serviva un hotel solo per farmi una doccia e dormire.
ROBERTO
ROBERTO, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 24, 2022
Enzo Carlo
Enzo Carlo, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2022
Gentilezza e disponibilità
I titolari sono stati gentilissimi e ci sono venuti incontro per un problema che abbiamo avuto con nostra figlia. Inoltre, il ristorante "La Sosta", oltre che comodissimo, è anche di un alto livello e non troppo dispendioso.
Verified traveler
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 10, 2022
Hotel prenotato per passare una serata alle vicine terme, ottima accoglienza, camera ampia e pulita e colazione ottima. Personale cordiale e disponibile, lo consiglio.
Roberta
Roberta, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 5, 2022
MARIA CARLA
MARIA CARLA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 8, 2022
Fabrizio
Fabrizio, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 2, 2022
Oasi di Tranquillita'
Luigi
Luigi, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 12, 2022
Franco
Franco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2022
ottimo soggiorno
ottima esperienza, posto incantevole e personale gentilissimo
Emanuele
Emanuele, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 15, 2022
Abbiamo soggiornato solo una notte ed é stato piacevole
Samanta
Samanta, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 17, 2022
Buon servizio al cliente/struttura da ammodernare
Ottimo servizio al cliente svolto con molta cortesia. Struttura nel complesso da ammodernare, ma con rapporto qualità prezzo ancora accettabile.