the room is clean and staff are nice. However, there is a long slope near hotel and it will be hard for travelers who have heavy luggages
YING
YING,3 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2019年4月16日
A nice hotel
The front office staff were friendly and helpful. I could even borrow an umbrella from the hotel as the day rained a lot when I needed to go out on some activities. The check in and out was smooth. There was a free shuttle available every hour and that made it very convenient for customers to go downtown and back as the hotel is located on uphill. The room was clean and spacious. The hotel was of easy access to nearby lakeside trails for walking around.
YING TONG
YING TONG,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2019年3月12日
A good place to stay while exporing Queenstown.
The hotel is in a good location but there is no view from our room and it is dated. The staffs were friendly and helpful. We asked for a late checkout but was only given 30 minutes. Overall it is a good place to stay while exporing Queenstown.
Everything was excellent except the parking, room was clean and tidy, staff were friendly and helpful.
After discussion with staff they remedied the parking issue as we were traveling with a person that has mobility issues and parking 400m away from the hotel was not idea with a wheelchair to manage. they provided a disabled pard for us and this was greatly appreciated and made our stay a lot easier to manage.
Robin
Robin,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年3月12日
Two problems. First was we were looking for the bus stop foe our Milford Sound tour and the front desk was totally clueless as to where the stop was even though it was specifically for guests of this hotel. They should have known. Second we were placed in a room next to a room where there was ongoing construction. We arrived just after check-in time of 3 pm hoping to get a little rest after a long drive but instead the sound of drills and hammers serenaded us for the next two hours. Given what we paid for this hotel we were disappointed
Peter
Peter,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月2日
Beautiful place. Parking kind a difficult.
House keeping never serviced room . We had to call front desk if we wanted towels.
Otherwise convenient to activities and very nice condition
Richard
Richard,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月21日
Slitent og dyrt hotell
Tone
Tone,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月16日
Das Hotel ist etwas in die Jahre gekommen - wird aber in Etappen saniert. Es ist sauber und die Lage war für uns perfekt
Werner
Werner,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月13日
The hotel was okay. Location was great. Did not like that guests do not have access to a microwave.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Muy bien
Excelente servicio, cuartos remodelados y en buen estado! Íbamos de luna de miel y nos dieron dos bebidas gratis en el bar! Buena ubicación!