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Hyatt Regency Aruba Resort and Casino

4.5 star property
Luxury beachfront resort with spa, near Hyatt Regency Casino

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Aruba Resort and Casino

Room, 1 King Bed, Balcony (Partial Ocean Front) | View from room
Exterior
2 restaurants, breakfast served
On the beach, white sand, beach cabanas, sun loungers
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
  • Casino
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 2 restaurants and 2 beach bars
  • 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NT$22,081
NT$28,681 total
includes taxes & fees
Jan 8 - Jan 9, 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Resort View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

Room, 1 King Bed, Resort View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Resort View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Cayena)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite (Cayena)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony, Oceanfront (Sunset)

Studio, 1 King Bed, Balcony, Oceanfront (Sunset) | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Balcony, Oceanfront (Sunset)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort and Ocean View)

Room, 1 King Bed (Resort and Ocean View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Resort and Ocean View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Resort View

Family Suite, Resort View | Premium bedding, down comforters, pillowtop beds, in-room safe

Family Suite, Resort View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Resort and Ocean View)

Room, 2 Queen Beds (Resort and Ocean View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Resort and Ocean View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Resort View (Cayena, High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Resort View (Cayena, High Floor)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Partial Ocean Front)

Room, 1 King Bed, Balcony (Partial Ocean Front) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony (Partial Ocean Front)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 56 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Aruba Marriott Resort & Stellaris Casino

Pool
Spa
Free parking
Internet access
9.2 out of 10, Wonderful, (1001)
The price is NT$29,517
NT$35,841 total
includes taxes & fees
Dec 20 - Dec 21
Aruba Marriott Resort & Stellaris Casino
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About the neighborhood

Map
Juan E Irausquin Blvd 85, Noord

What's nearby

  • Hyatt Regency Casino - 2 min walk
  • Palm Beach - 4 min walk
  • Eagle Beach - 5 min drive
  • Divi Golf and Beach Resort - 6 min drive
  • Manchebo Beach - 6 min drive

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 16 min drive

Restaurants

  • ‪Texas de Brazil - ‬2 min walk
  • ‪Salt & Pepper - ‬2 min walk
  • ‪Smokey Joe's - ‬2 min walk
  • ‪Mambo Jambo - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hyatt Regency Aruba Resort and Casino

At Hyatt Regency Aruba Resort and Casino, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be just steps from Hyatt Regency Casino. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Ruinas del Mar, one of 2 restaurants, offers garden views and serves breakfast and dinner. Other highlights at this luxurious resort include 2 beach bars, a casino, and a poolside bar. Fellow travelers say great things about the pool and helpful staff.

Languages

Dutch, English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 359 units
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 26.25 per night; includes in/out privileges)
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • 6 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's menu
  • Children's games
  • Toys
  • Beach toys

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Sailing
  • Boat tours
  • Boat
  • Evening entertainment
  • Shopping
  • Fishing
  • Stereo
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (9246 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Casino
  • Full-service spa
  • 13 casino gaming tables
  • 181 casino slot machines
  • Spa tub
  • Casino VIP room
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Front entrance ramp
  • Closed captioned TV
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • IPod docking station
  • 65-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Ruinas del Mar - Overlooking the garden, this restaurant serves breakfast, brunch, and dinner. A children's menu is available.
Palms Restaurant - This beachfront restaurant serves lunch and light fare. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 28 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Valet parking costs USD 26.25 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Aruba Hyatt
Aruba Hyatt Regency Resort & Casino
Aruba Regency Hyatt
Hyatt Aruba Regency
Hyatt Regency Aruba
Hyatt Regency Aruba Resort Casino Noord
Hyatt Regency Aruba Resort & Casino
Hyatt Regency Resort & Casino
Regency Aruba
Regency Hyatt Aruba
Hyatt Regency Aruba Resort & Casino Palm Beach
Hyatt Regency Aruba Palm Beach
Hyatt Regency Aruba Resort & Casino Noord
Hyatt Regency Aruba Noord
Hyatt Regency Aruba Casino Noord
Hyatt Regency Aruba Casino No
Hyatt Regency Aruba And Casino
Hyatt Regency Aruba Resort Casino

Frequently asked questions

Does Hyatt Regency Aruba Resort and Casino offer free cancellation for a full refund?
Yes, Hyatt Regency Aruba Resort and Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Aruba Resort and Casino?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hyatt Regency Aruba Resort and Casino?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Regency Aruba Resort and Casino?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Regency Aruba Resort and Casino?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Hyatt Regency Aruba Resort and Casino?
Yes, the 5000 square-foot casino features 181 slot machines and 13 gaming tables.
What is there to do at Hyatt Regency Aruba Resort and Casino and nearby?
Have fun with onsite activities like sailing, fishing, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hyatt Regency Aruba Resort and Casino also has 2 beach bars, a casino, and a waterslide, as well as a sauna, a steam room, and beach cabanas.
Are there restaurants at or near Hyatt Regency Aruba Resort and Casino?
Yes, there are 2 onsite restaurants, featuring beachfront dining and garden views.
What's the area around Hyatt Regency Aruba Resort and Casino like?
Hyatt Regency Aruba Resort and Casino is located on the boardwalk/promenade, a short 2-minute walk from Hyatt Regency Casino and 4 minutes' walk from Palm Beach. Travelers say that the resort is in a great location.

Hyatt Regency Aruba Resort and Casino Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good experience. Minor flooding on our last night during an unanticipated rainstorm.
5-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel but really bad umbrella reservation sys
Great hotel. Everything was great except the system to reserve umbrellas at the beach. The online system wasn’t working and we emailed the hotel weeks before and never got an answer. It really wrecked the trip. I wouldn’t stay at this hotel again simply because of this
David, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The perfect location and accommodations in Aruba!
We were thrilled with everything about our stay at The Hyatt. The room was clean and comfortable with a perfect view. The options at the beach for food and drink exceeded our expectations and the service was top notch!
Elizabeth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the property and the adult pool
Patricia Anne, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Landscaping beautifully done and maintained. All staff were so friendly and helpful. Loved our stay. Will definitely go back!
Arlene, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brian Paul, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Perfect for a girls trip :)
Jasmine, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Zulma, 4-night trip
Verified Expedia guest review

8/10 Very Good

As Above, great location. They have an adult pool that is great! They were making renovations to the spa, restaurant and adult pool which was not revealed upon booking. There was loud construction at the adult pool, which hampered the experience and was unfortunate.
Alisa, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had a great time had a wonderful time.
Elvira, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Corrie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dining at resort is expensive, though area is in general compared to US. Very clean, beautiful hotel. Staff did everything to make our stay memorable. Would have enjoyed later pool opening times for adults than 7pm.
Janice, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

This was our 8th time back at the Hyatt, tremendous staff but disappointed with the food quality. Seems to go down slightly every year which is unfortunate.
Andre, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The best on Palm Beach
tanya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

It was so beautiful. Staff was amazing. Great views beautiful clear water
Mary Jean, 4-night romance trip
Verified Travelocity guest review

6/10 Good

My credit card and cash was stolen from my hut on beach the service fees were a surprise
Sara, 7-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Extremely positive experience in all areas.
Charles Belmont, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property. Staff is friendly and accomodating. Resort grounds and rooms are always well maintained and clean. I stayed 5 nights my first time in Aruba and it did not disappoint. The food was great as well
Shaquanda, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Rooms were good, and clean. Location is in palm beach and food and shopping are nearby, although not opposite. Other areas were poorly planned. From the lobby, you can hardly have any view of the ocean, which is the prime reason people go to Aruba. Moreover, in front of hotel, there are too many boats, piers, etc making the ocean view clumsy. Restaurants are inconvenient, and not facing the beach. Everything needs money, may be they will charge for ocean breeze in future because in the clumsy ocean front breeze cannot come. They do not even offer a courtesy tea/coffee or cookie. Concierge did not have simple information which the towel hut person knew exactly well. Maybe the concierge was trying to discourage non-whites. In front of the hotel, ugly parking lot. All other hotels have shops opposite. From road, hotel lobby is covered with too many trees. For beach, for service, for price the hotel is not worth it. Aruba has better choices.
partha, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely stunning property and wonderful location.
Vera, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect place to stay
Steven, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

As picky as we are, everything was excellent. We had an amazing time and zero regrets. The rooms are clean and well maintained, the property is stunning and everyone is very friendly and helpful.
Vusala, 6-night family trip
Verified Expedia guest review

6/10 Good

The hotel and amenities are great! Staff around the resort is helpful and provide great service but there is enhancement going on at the property, loud drilling and construction sounds start at 10am in the morning and wake you up. The hotel does not tell you at reservation or at the time of check in. When we complained the staff at reception tried to make excuses and change our room but also made us feel like it is not a big deal. The manager at check did compensate us with one night but also made us feel like he is doing us a great favor!! When the hotel is clearly at fault for misleading a guest. I would have never spent money to stay at a construction site. No matter which room u are moved to you still hear loud sounds early morning. We did tell them that a guest is supposed to be notified at reservation or atleast at check in. Hyatt did not have any notice of construction going on at property on there website. For the price you pay and to be woken up early mornings with loud sounds is not worth it.
Khadija, 5-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review