Located in the heart of Downtown George Town, The Prestige Hotel Penang offers a haven of relaxation with its spa, outdoor pool, and gym. Unwind at the on-site Asian cuisine café or treat yourself to aromatherapy at the spa while enjoying helpful staff and impeccable property condition.
Swettenham Pier Cruise Terminal - 6 min walk - 0.5 km
Padang Kota Lama - 8 min walk - 0.7 km
Cheong Fatt Tze Mansion - 14 min walk - 1.2 km
KOMTAR - 3 min drive - 2.4 km
Getting around
Penang Intl. Airport (PEN) - 28 min drive
Penang Sentral - 28 min drive
Sungai Petani Station - 43 min drive
Tasek Gelugor Station - 48 min drive
Restaurants
Sri Weld Food Court - 2 min walk
Ali Nasi Lemak - 2 min walk
Norm Micro Roastery - 2 min walk
Sardaarji - Flavours of Punjab - 1 min walk
The Glasshouse - 2 min walk
About this property
The Prestige Hotel Penang
The Prestige Hotel Penang features a rooftop terrace and puts you just a 5-minute drive from KOMTAR and Gurney Drive. Guests can visit the spa to indulge in deep-tissue massages, body scrubs, or body treatments, and Asian cuisine is served at The Glasshouse, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
162 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Grocery/convenience store
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Rooftop terrace
Fitness center
An outdoor pool
Bicycle parking
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Smart television
Home comfort
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Glasshouse - This café specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
TheReserve - Onsite bar. Open daily.
Fees & policies
Refundable deposits
Cash deposit: MYR 100.0 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 20 for children
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
Frequently asked questions
Does The Prestige Hotel Penang offer free cancellation for a full refund?
Yes, The Prestige Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Prestige Hotel Penang?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at The Prestige Hotel Penang?
Sorry, pets aren't allowed.
Is parking offered on site at The Prestige Hotel Penang?
Yes, there's free self parking.
What are the check-in and check-out times at The Prestige Hotel Penang?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at The Prestige Hotel Penang and nearby?
The Prestige Hotel Penang has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near The Prestige Hotel Penang?
Yes, The Glasshouse offers Asian cuisine.
What's the area around The Prestige Hotel Penang like?
The Prestige Hotel Penang is a short 3-minute walk from Pinang Peranakan Mansion and 6 minutes' walk from Swettenham Pier Cruise Terminal.
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The Prestige Hotel Penang Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 15, 2025
Exquisite!
Gorgeous hotel!
Thomas
Thomas, 2-night trip
10/10 Exceptional
Nov 20, 2024
Perfect blend of location and accommodation in Georgetown
Nigel
Nigel, 1-night trip
10/10 Exceptional
Dec 24, 2024
Excellent room and service
Third stay in this hotel and I love the comfortable room and surroundings. Will always stay here when I go to Penang. Thks to Zainal and team for your excellent service!
Loi
Loi, 4-night trip
10/10 Exceptional
Dec 16, 2024
Excellent
Excellent hotel. Beautiful and comfortable. Would return if in Penang in the future.
Verified traveler
2-night trip
10/10 Exceptional
Nov 7, 2024
Nice 5 years old property with nice staff
Hermann
Hermann, 4-night trip
10/10 Exceptional
Sep 20, 2024
Good location. Close to many good eateries and attractions.
Suhaimi
Suhaimi, 2-night trip
10/10 Exceptional
Nov 28, 2024
Awesome stay with aweome staff
Had a great stay in penang, the gotel staf at all level was fantastic. Very nice and friendly and also very helpful. Richel and Ahmaf at the front desk were especially great in helping with anything needed. Hotel was clean, food was great, accomadoatiins were nice and location was perfect.my wife and i reqlly enjoyed our stay here.
haffiz
haffiz, 2-night trip
8/10 Very good
Dec 4, 2024
Boutique Hotel in Georgetown.
Friendly staff, we were greeted with smiles though out our stay. The hotel is relatively new, so in good shape. Unfortunately our room was right next to the service elevator and cleaning equipment storage, sound proofing wasn’t up to par, and the noise traveled.
Kuo
Kuo, 3-night trip
8/10 Very good
Dec 8, 2024
Convenient location with nice rooftop pool with nice view of harbor and sunrise. Encountered some issues with room check-in, WiFi password and in room amenities.
Thomas
Thomas, 3-night trip
8/10 Very good
Sep 23, 2024
Hotel staff service is good !
chia
chia, 2-night trip
10/10 Exceptional
Oct 24, 2024
Beautiful hotel. Well kept. Awesome views from the pool. Staff are excellent. Glasshouse cafe food is good.
Nicole
Nicole, 3-night trip
10/10 Exceptional
Sep 17, 2024
Loved the hotel itself. Very comfortable and a good size room. The breakfast was fabulous every morning and loved the hospitality.
P De
P De, 2-night trip
10/10 Exceptional
Sep 30, 2024
Convenient and comfortable hotel
Excellent service from the staff at this beautiful hotel. Nice rooftop pool.
Adrian
Adrian, 4-night trip
10/10 Exceptional
Nov 5, 2024
Quiet location. Clean and tidy premises. Easy access to public transit and friendly staff. Nice jesture of in-room espresso machine and complimentary beverages.
Andrew
Andrew, 7-night trip
10/10 Exceptional
Sep 11, 2024
The properly was perfect! Well designed, comfortable and generous to its guests. We loved our stay and would highly recommend.
Louise
Louise, 2-night trip
10/10 Exceptional
May 25, 2024
Good property for business travellers.
PAVITHRE
PAVITHRE, 1-night trip
10/10 Exceptional
Mar 25, 2024
Brilliant hotel and great staff.
Simon
Simon, 4-night trip
10/10 Exceptional
Dec 31, 2024
Good but not excellent
It's one of the newest hotels in Georgetown so we decided to give this a try.
Pros:
Attentive service staff
Cons:
It's quite an open concept with a small lobby
Toilet in the West Wing was choked (probably due to public access)
There were no clear instructions on pool access and we had to come down to the lobby to access to the West Wing
No evening turn-down service
PHUA
PHUA, 3-night trip
10/10 Exceptional
Jul 23, 2024
The hotel is exceptionally clean and well-managed, providing a very comfortable and pleasant stay. Highly recommended!
Marius
Marius, 1-night trip
10/10 Exceptional
Sep 11, 2024
This was a great stay. The hotel is not far from the different areas you want to see in Georgetown. Everything is in walking distance and loads of restaurants and shops are not far. The team was very friendly and looked after us perfectly. We slept very well and although near the city it was quiet.I really can recommend staying here.
Marc
Marc, 3-night trip
10/10 Exceptional
Mar 14, 2024
Exactly as imaged..close to shopping..beautuful rooms and pool area
sheila
sheila, 3-night trip
10/10 Exceptional
Aug 12, 2024
Nice clean & modern hotel. Staff were friendly & accommodating. The hotel was situated in a convenient area & provided a good base to explore Georgetown without being in the middle of the town. The swimming pool was great but it was busy & there were not enough beds for everyone at times.
Rachel
Rachel, 4-night trip
10/10 Exceptional
May 25, 2024
Safe and comfortable accommodation
Chwee Kuong
Chwee Kuong, 2-night trip
10/10 Exceptional
Sep 25, 2024
One of the nicest hotel
This was one of the nicest hotel I have ever been to and I have travelled quite a lot. The service was absolutely amazing form the moment we stepped out of the taxi until we left. The room was big, the beds were comfortable and the pillows as well, the food at the restaurant was good whether it was the breakfast buffet or lunch à la carte (not much local food though). The rooftop pool was very nice with a great view. I highly recommend it.