I think hotel was having an off day, but lots of things seemed to go wrong for our stay. The front desk did mention that they were short on staff, but we had to wait an hour for our room to be ready even though it was after check-in time. The pool area never had any towels, and was very dark once the sun went down. Breakfast was ok, not great. There was a big pink wet spot on our floor that looked like maybe it had been cleaned, but was not ideal. Only 1 elevator was working.
Holly
Holly,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 29 日
Awful place to stay. The check in process took 30+ minutes
Brooke
Brooke,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Jemima
Jemima,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Safe location (a must in a City like Indianapolis!).
Maids were wonderful!
Front Desk Team was Spectacular!
Fair price... should have bought on Hilton.com instead of Hotels.com. $40 dollar difference!
Will return
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 28 日
Suzanne
Suzanne,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
There was no stay. Arrived at 7pm. Was told still trying to clean rooms. Lobby full with guests waiting for rooms. Check in was at 3 and 4 hours later, no room. 8pm still no room available with no eta. Totally unacceptable. All the front desk offered was to cancel my reservation. I heard guests asking for towels and them saying they were trying to wash them. A guest saying he had no seen housekeeping in over 3 days. If you’re that understaffed, maybe you shouldn’t keep accepting reservations.
nichelle
nichelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Joey
Joey,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 25 日
Purchased a room online at 5pm while driving from Baltimore. Weather and traffic held us up. We arrived at 6am. I understood that check out was only a few hours later but expected to get a quick nap and shower. The front desk informed me that I was too late to check in. They gave me no refund and told me too bad so sad.
Ashley
Ashley,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Great overnight stay with friends just came to see a concert. Check in was easy checkout was easy would recommend.
Amanda
Amanda,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 20 日
Slightly frustrated
Hotels.com has a king bed with sofa bed listed however after renovation the hotel no longer has rooms like that
Ben
Ben,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Cliff
Cliff,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Jose
Jose,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Ancencio
Ancencio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
KIMBERLY
KIMBERLY,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Latasha
Latasha,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 23 日
The first room they put me in had not been cleaned from the last guest and the second room was infested with Ants.
Shantina
Shantina,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 19 日
Hotel was basic as expected from Hampton but they ran out of Bath towels on our 3rd night and we were unable to shower afyer a hot day playing baseball. Totally unacceptable
John
John,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 17 日
Sara
Sara,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 16 日
The breakfast was not the greatest. Ran out of food and put some away while people were still trying to find something!
Very disappointed in the breakfast!