Aessandro was great, we arrived and were frustrated bc we had a rental car and he didn't have parking available at the moment and no parking to be found even at private parkings, so if you heading there arrange ahead of time the parking 🙄 the zone is packed always bc of 5 Terre, his communication was pretty good and he was able to find us a parking space near by after the hassle, he recommended to stay one more day and go to 5 Terre, it was gorgeous 😍 we ended up staying one more night, the rooms are nice and clean, I loved the hot running water after a long day! I do recommended it!!