Like others have said: I would have easily gave it a five if it weren't for the bar downstairs. I had to wait in the bar for a few minutes because I came during happy hour, although the host/bartender was extremely friendly, and offered a drink while I waited, it was a bit awkward having to sign paperwork at the bar. The music also goes till 2 am. I was able to drown out the noise by turning the TV volume up, but both nights I was woken up around 1:30 by the same three people yelling and scream laughing in the alley, not sure if they were employees of a business there or what. Even though I didn't need to use it, my refrigerator didn't work, and there's not really a way to report it, so I had warm drinks I bought the night before. TDLR: very clean, comfortable rooms with nice security, but very unprofessional feeling.