Swissotel - Chicago

4.5 star property
Riverfront hotel with 2 bars/lounges, near Michigan Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissotel - Chicago

Front of property - evening/night
Classic Room, 1 King Bed, Lake View (Lake View) | Premium bedding, in-room safe, desk, laptop workspace
Lake view
City view
Lobby
VIP Access

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The price is NT$4,388
NT$6,105 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 31 of 31 rooms

Premier Room, 1 King Bed, Lake View, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Premier Corner Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Classic Double Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Lake View (Lake View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Double Room, 2 Double Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 2 Double Beds Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Classic Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Classic Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Separate bedroom
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Lake View Room 1 King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Lake view
  • Sleeps 2
  • 2 Double Beds

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

River View Room 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • River view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • River view
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Michigan Avenue - 6 min walk
  • Millennium Park - 7 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Theatre - 10 min walk
  • Navy Pier - 4 min drive

Getting around

  • Chicago Midway Airport (MDW) - 32 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive
  • Chicago, IL (PWK-Chicago Executive) - 51 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 17 min walk
  • Chicago Museum Campus-11th Street Station - 26 min walk
  • Randolph-Wabash Station - 10 min walk
  • State Station - 10 min walk
  • Lake Station - 12 min walk

Restaurants

  • ‪Swissotel Chicago - ‬1 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬11 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk
  • ‪BIG Bar - ‬4 min walk

About this property

Swissotel - Chicago

Swissotel - Chicago offers a great location, putting you within just a 10-minute walk of Michigan Avenue and Millennium Park. You can indulge in deep-tissue massages, facials, or mani/pedis, and The Palm serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers. The property is just a short walk to public transportation: Randolph-Wabash Station is 10 minutes and State Station is 10 minutes.

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

At a glance

Hotel size

  • 661 rooms
  • Arranged over 43 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms*

Parking

  • Onsite valet parking (USD 84.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:00 AM–10:30 AM on weekdays and 8:00 AM–noon on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

Dining

The Palm - This restaurant serves breakfast, lunch, and dinner.
Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 22 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250.00 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 84.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 60601, 60601, Hotel License

Also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Does Swissotel - Chicago offer free cancellation for a full refund?
Yes, Swissotel - Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swissotel - Chicago?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Swissotel - Chicago?
Yes. Valet parking costs USD 84.00 per night.
What are the check-in and check-out times at Swissotel - Chicago?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Swissotel - Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (15-min walk) is nearby.
What is there to do at Swissotel - Chicago and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy amenities like 2 bars, a 24-hour fitness center, and spa services. Swissotel - Chicago also has a garden.
Are there restaurants at or near Swissotel - Chicago?
Yes, there's an onsite restaurant, The Palm.
What's the area around Swissotel - Chicago like?
Swissotel - Chicago is located by the river in Downtown Chicago, a short 9-minute walk from Millennium Station and 6 minutes' walk from Michigan Avenue. The local area is walkable and popular for its beaches.

Swissotel - Chicago Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Hotel
The staff was welcoming and answered all questions. The room was amazing with a beautiful view, the bed was comfortable. The bathroom was well equipped and modeled very nice. Everything was clean and the room was perfectly presented.
Glenford, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brad, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Takako, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great experience!
Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth every penny!
Check in was smooth but didn’t quite explain the elevator system. The Palm restaurant had a fabulous breakfast with great service. Love the location too!
Mary Ellen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Al, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was little dated, and valet was little high but it’s Chicago. The staff were nice and helpful. The location is one of the best in city.
Tuan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carmelita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend in Chi Town
Love this hotel. Friendly staff, walking distance to all major places as well as the starting line for the Chicago marathon. Will definitely stay here the next time I'm in town!
Rosemary, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It’s expensive but the hotel is very nice and updates
monty, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. The view was amazing.
Michele, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location!! Great value!!
Dennis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paulo, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Russell, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anushka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

CW XII Festival
This is a nice place to stay. I believe this is my third time staying here and I’ll definitely stay here again. Everything you need is within walking distance. The fitness center has a good variety of equipment with incredible views! Last but not least, the staff is always friendly and helpful.
Carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

😊
Enjoyed my stay.
1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kathleen, 1-night trip
Verified Hotels.com guest review