Dear Management Team,
I want to express my sincere appreciation for the wonderful experience I had during my recent month-long business stay at Hotel Inn North Clearwater Ulmerton Road in June 2024. The exceptional hospitality of your staff truly made my stay memorable.
Throughout my time at your hotel, I consistently encountered exceptionally friendly and helpful staff. The room service was consistently excellent, promptly attending to all my needs. Despite experiencing issues with my room's AC and TV, the maintenance team acted swiftly to replace them with brand new units, which I greatly appreciated.
I would like to extend special recognition to Aven and Jakeb from the front desk, who were particularly attentive and proactive in ensuring my comfort. I regret not inquiring about the names of other front desk staff members who also provided exceptional service.
While my overall experience was positive, I do have a couple of suggestions for improvement. Firstly, the availability of laundry facilities was limited with only one washing machine and dryer. Adding additional machines would reduce waiting times and improve convenience, especially for guests with longer stays. Secondly, the upgrade of one elevator resulted in extended wait times, occasionally causing inconvenience when moving throughout the hotel.
Despite these minor inconveniences, my stay at Hotel Inn North Clearwater Ulmerton Road was thoroughly enjoyable.
Thanks & regards,
Murali Sankara Narayanan,
India.