The room and amenities were very nice, including a very comfortable bed and modern shower. The room had a fantastic view of the Piazza from the balcony. It is centrally located so it was easy to walk around the area and find restaurants, bars (the library bar around the corner was the coolest), a grocery store, and shopping at the outdoor market. Marco was super helpful with check-in, providing nearby recommendations, and even arranging a 4:30am taxi to the airport for me. Finding the entrance was a bit confusing, so he met me downstairs and helped with the lift, which helped incredibly with all of the luggage. Overall, a great stay and would recommend easily to anyone else visiting Naples.