Sheraton Universal Hotel

4.0 star property
Hotel with outdoor pool, near Universal Studios Hollywood

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Universal Hotel

Meeting facility
43-inch LCD TV with cable channels, TV
Exterior
Pool views, open select days
Water view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Spa tub
  • Pool bar
  • Room service
  • Business center
  • 17 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is NT$5,977
NT$6,945 total
includes taxes & fees
Jan 6 - Jan 7, 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking, Lanai

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
333 Universal Hollywood Drive, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood - 8 min walk - 0.7 km
  • Universal CityWalk - 12 min walk - 1.0 km
  • Warner Brothers Studio - 6 min drive - 4.4 km
  • Hollywood Bowl - 6 min drive - 4.4 km
  • Hollywood Walk of Fame - 7 min drive - 5.8 km

Getting around

  • Hollywood Burbank Airport (BUR) - 18 min drive
  • Van Nuys, CA (VNY) - 22 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Los Angeles Intl. (LAX) - 51 min drive
  • Downtown Burbank Station - 10 min drive
  • Sun Valley Station - 12 min drive
  • Glendale Transportation Center - 12 min drive
  • Universal City Station - 8 min walk

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

When you stay at Sheraton Universal Hotel, you'll be within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The California's, which serves American cuisine and is open for breakfast and lunch. Other highlights include a poolside bar, a fitness center, and a spa tub. Fellow travelers love the pool and comfortable beds. The property is just a short walk to public transportation: Universal City Station is 8 minutes away.

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

At a glance

DONE

Hotel size

    • 461 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 39.60 per night; includes in/out privileges)
    • Secured onsite valet parking (USD 55 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • 17 meeting rooms
  • Conference space (32774 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa tub
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The California's - This restaurant specializes in American cuisine and serves breakfast and lunch. Reservations are required.
The Reel Pool Bar - This poolside bar specializes in Californian cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
In the Mix Lobby Bar - This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 21 to 34 per person

Renovations and closures

The property will be renovating from November 8 2024 to November 20 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 30.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per accommodation, per stay

Parking

  • Covered self parking costs USD 39.60 per night with in/out privileges
  • Secured valet parking costs USD 55 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel offer free cancellation for a full refund?
Yes, Sheraton Universal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Universal Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Sheraton Universal Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Universal Hotel?
Yes. Self parking costs USD 39.60 per night. Valet parking costs USD 55 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Universal Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Sheraton Universal Hotel and nearby?
Sheraton Universal Hotel has an outdoor pool and a spa tub, as well as a fitness center and a garden.
Are there restaurants at or near Sheraton Universal Hotel?
Yes, The California's offers American cuisine and poolside dining.
What's the area around Sheraton Universal Hotel like?
Sheraton Universal Hotel is a short 8-minute walk from Universal City Station and 8 minutes' walk from Universal Studios Hollywood. Travelers say the area is walkable and good for families.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very convenient to Universal Studios.
I sent my 19 year old daughter with her 21 year old brother. She really wanted to go to the Halloween festival. She loves The Weeknd. Both had a great time at Universal Studios and enjoyed the hotel convenience as well.
Janel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

lubia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again soon
One of the if not the best hotel we have stayed at with are family
Robert, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great and cozy
My stay was wonderful and comfortable. The pillows and sheets were very cozy. Th Our view was amazing.
Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Shuttle Service To Park
Great Shuttle Service to Universal Studios from Hotel
Steven, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

CITY WALK FUN
I NORMALLY STAY IN SHERMAN OAKS, BUT MY BOOKER SUGGESTED CITY WALK. GOING FORWARD, THIS WILL BE MY HOTEL OF CHOICE. IT WAS VIBRANT, SO MANY THINGS TO DO IN MY DOWN TIME. I LOVED IT.
DON, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient walk to universal! Pool that's heated and great fitness equipment. Loved the friendliness of the staff
Manilay, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very friendly and helpful
Dawn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

convenient to Universal studios
Karla, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Superior to the Hilton
Great choice for Universal, lovely modern airy room with a super comfy bed. Eight minutes to Universal on foot and the free shuttle for those that don't want to walk. Nice bathroom but a weird textured shower floor which was painfull for someone with foot issues. Having tried both, would rate as superior to the Hilton across the way.
NIGEL, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 3-night trip
Verified Hotels.com guest review

2/10 Poor

If you have an extra $400 to be overcharged
We usually always stay at this hotel when we go to Universal Studios and have never had an issue. However, this weekend, the hotel room was paid for through hotels.com. Should have any had to pay deposit and parking at the hotel, which is what I thought was being charged. Check my statement and they charged me $422!!! Called to inquire, was told their system made an error, oopsie, and that my money should be back on a few days. Oh but don’t worry “we’re only going to charge you for parking”. You already charged me $400 extra! The least you could do is comp parking. While thankfully not my case, a lot of people don’t have hundreds of extra dollars sitting in their account in case a hotel decides to over charge them for no reason. Hotel didn’t seem to care about their mistake, basically just “your money will be back eventually” Unacceptable. Won’t ever come back here for this reason alone.
Kaitlyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Nickel and dime every time
Seems like every time we come back the parking fee for hotel guest goes up. 47 dollars a night is ridiculous especially if we are hotel guest. Better off parking somewhere else and Ubering to hotel.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Armando, 1-night trip
Verified Hotels.com guest review

6/10 Good

It was nice
Phoeun, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Han, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fermin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Eugenia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Anthony, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Fred, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy beds
The beds were so comfortable! And it was super close to Universal Studios!
Allison, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

All was good except for dinning breakfast buffet was lacking to say the least would have loved a place to get breakfast if there was one . They did a poor job of letting anybody know
Fred, 1-night trip
Verified Hotels.com guest review