The hotel is very clean and modern, the room was spacious and clean. The continental breakfast was much better than most, with lots of options. The one thing I did not like was the check in experience. We arrived around 10:30-11pm, and the sliding glass doors to the lobby were locked. I stood there looking at the lady behind the desk, and she did not smile or try to help in any way. Finally another patron of the hotel came in from smoking outside, and showed me that I needed to pick up a phone there in the wall and call in to the desk to explain my purpose. I understand that the hotel wants to keep its employees (and guests) safe at night, but the night clerk was SO unhelpful! We had just driven 6 hours, and I just wanted to check in. She could have smiled, gestured, or something! I'm a 46 yr old woman, not very scary :)